Items purchased online at the Zip Sheets™ website may be returned directly to our return center. Please see the Return Policy below for instructions. Items purchased at a retailer must be returned to the store of purchase. Please check your packing slip for the words: "Not returnable in stores."
Zip Sheets™ Online Return Policy
To Return Undamaged Items
Please follow the instructions below when packing and sending your product for return.
To Return Damaged or Defective Products
Please contact our customer service team by email at firstname.lastname@example.org. Our customer service team will provide you with a prepaid return shipping label and pickup instructions. Once we receive the item, you will be refunded the price of the item as well as any applicable taxes and shipping costs. Refunds will be issued in the original form of payment used to purchase the item. Please note that in order to receive a refund for the shipping cost of the item you must contact our customer service team before returning the item to us.